Claims

Claims can be submitted through any of the following options:

VUMI Global Plan

By Email

Send an email to vumiclaims@vumigroup.com with the following information:

  • Completed Claim Form.
  • Invoice or itemized bill.
  • Proof of payment.
  • Medical records and copies of prescriptions for tests or medication if applicable.

By Postal Mail

Send the completed Claim Form along with the required documentation to:

VUMI® Group, I.I. (“VUMI”)
Attn: Claims Department
5301 Blue Lagoon Drive
Suite 500
Miami, FL 33126
USA

MyVUMI™

Log in to the MyVUMI™ insured portal at www.myvumiportal.com
or download the MyVUMI™ app.

Baymac Plan

By Phone

To any of the following numbers:

Main Toll-Free Number : +1 855 276 VUMI (8864)

DescriptionPhone
Main Telephone Number+1 214 276 6376
From Mexico+52 55 4170 3647
From Guatemala+502 2 294 2271
From El Salvador+503 2 113 0454
From Costa Rica+506 4 001 5364
From Chile+56 229 381 950
From Jamaica+1 876 627 9408
From Bolivia+591 800 100 137
From Canada+1 800 879 4236
From Dubai+971 4 573 2999
From Hong Kong+852 5803 1713
DescriptionPhone
From Panama+507 833 9569
From Venezuela+58 212 335 7546 / +58 212 720 1730 / +58 212 720 5127 / +58 212 720 1732 / +58 212 720 1734
From Peru+5117008749 / +5117008751
From Brazil+55 11 3197 6670 / +55 21 2018 1218
From Uruguay+000 405 4015
From Paraguay+595 217 289 712
From Spain+34 91 761 0904
From Thailand+66 2 105 5704
From United Kingdom+44 330 027 2182