Notifications/Pre-Authorizations

VUMI’s medical team is available 24 hours a day, 365 days a year. Notifications can be sent through any of the following options:

By Phone

To any of the following numbers:

Main Toll-Free Number : +1 855 276 VUMI (8864)

DescriptionPhone
Main Telephone Number+1 214 276 6376
From Mexico+52 55 4170 3647
From Guatemala+502 2 294 2271 (local number)
From El Salvador+503 2 113 0454 (local number)
From Costa Rica+506 4 001 5364 (local number)
From Chile+56 229 381 950 (local number)
DescriptionPhone
From Panama+507 833 9569 (local number)
From Venezuela+58 212 720 1734 +58 212 720 5127 (local number)
From Peru+5117008749 +5117008751 (local number)
From Brazil+55 11 3197 6670 +55 21 2018 1218 (local number)
From Europe (Spain)+34 91 761 0904 (local number)
From Uruguay+0004054015 (local number)

MyVUMI™

Log in to the MyVUMI™ insured portal at www.myvumiportal.com
or download the MyVUMI™ app.

By Email

Send an email to notify@vumigroup.com with the information detailed below in the Notification / Pre-Autorización Form. You will receive a confirmation email and our medical team will contact you as soon as possible.

Notification / Pre-Authorization Form

Complete the following information to send a Notification, or a Pre-Authorization for a medical procedure or event. Once you have completed the information, click on the “Submit” button below.