Telemedicine VIP Service

Through a call or video conference, insureds have a quick and easy access to a virtual medical consultation, without the need to leave the comfort of their homes.

Advantages of Telemedicine VIP

  • Available for all the plans worldwide
  • No deductible applies
  • Available in multiple language
  • Service available 24 hours a day, 7 days a week
  • Reduced wait times
  • Immediate diagnosis
  • Virtual or phone consultation from the comfort of the insured’s home
  • Prescriptions medications (in the US only)

Steps to Request the Telemedicine VIP Service

1.- Contact the VUMI medical team through any of the following methods:

– Through any of the following phone numbers or by email notify@vumigroup.com 

Main Toll-Free Number : +1 855 276 VUMI (8864)

DescriptionPhone
Main Telephone Number+1 214 276 6376
Fax Number+1 425 974 7867
Fax Toll-Free+1 800 976 0972
From Mexico+52 (55) 41 70 3647
From Guatemala+502 2 278 7023 (local number)
From El Salvador+503 2 113 0454 (local number)
DescriptionPhone
From Costa Rica+506 4 001 5364 (local number)
From Panama+507 833 9569 (local number)
From Venezuela+58 (212) 720 1730 (local number)
From Peru+51 1 718 5014 (local number)
From Brazil+55 11 3197 6670 (local number)
From Europe (Spain)+34 91 761 0904 (local number)

2.- The medical coordinator will take the information of the insured who will receive the medical consultation. VUMI® will Schedule the consultation with a provider.

3.- In about 15 minutes to 1 hour, a doctor will contact the insured directly.