Telemedicine VIP Service

Through a call or video conference, insureds have a quick and easy access to a virtual medical consultation, without the need to leave the comfort of their homes.

Advantages of Telemedicine VIP

  • Available for all the plans worldwide
  • No deductible applies
  • Available in multiple languages
  • Service available 24 hours a day, 7 days a week
  • Reduced wait times
  • Immediate diagnosis
  • Virtual or phone consultation from the comfort of the insured’s home
  • Prescriptions medications (in the US only)

Steps to Request the Telemedicine VIP Service

1.- Contact the VUMI® medical team through any of the following methods:

– Through any of the following phone numbers or by email notify@vumigroup.com 

Main Toll-Free Number : +1 855 276 VUMI (8864)

DescriptionPhone
Main Telephone Number+1 214 276 6376
From Mexico+52 55 4170 3647
From Guatemala+502 2 294 2271 (local number)
From El Salvador+503 2 113 0454 (local number)
From Costa Rica+506 4 001 5364 (local number)
From Chile+56 229 381 950 (local number)
DescriptionPhone
From Panama+507 833 9569 (local number)
From Venezuela+58 212 720 1734 +58 212 720 5127 (local number)
From Peru+5117008749 +5117008751 (local number)
From Brazil+55 11 3197 6670 +55 21 2018 1218 (local number)
From Europe (Spain)+34 91 761 0904 (local number)
From Uruguay+0004054015 (local number)

2.- The medical coordinator will take the information of the insured who will receive the medical consultation. VUMI® will schedule the consultation with a provider.

3.- In about 15 minutes to 1 hour, a doctor will contact the insured directly.