Telemedicine VIP Service
Through a call or video conference, insureds have a quick and easy access to a virtual medical consultation, without the need to leave the comfort of their homes.
Advantages of Telemedicine VIP
- Available for all the plans worldwide
- No deductible applies
- Available in multiple languages
- Service available 24 hours a day, 7 days a week
- Reduced wait times
- Immediate diagnosis
- Virtual or phone consultation from the comfort of the insured’s home
- Prescriptions medications (in the US only)
Steps to Request the Telemedicine VIP Service
1.- Contact the VUMI® medical team through any of the following methods:
– Through any of the following phone numbers or by email notify@vumigroup.com
Main Toll-Free Number : +1 855 276 VUMI (8864)
| Description | Phone |
|---|---|
| Main Telephone Number | +1 214 276 6376 |
| From Mexico | +52 55 4170 3647 |
| From Guatemala | +502 2 294 2271 |
| From El Salvador | +503 2 113 0454 |
| From Costa Rica | +506 4 001 5364 |
| From Chile | +56 229 381 950 |
| From Jamaica | +1 876 627 9408 |
| From Bolivia | +591 800 100 137 |
| From Canada | +1 800 879 4236 |
| From Dubai | +971 4 573 2999 |
| From Hong Kong | +852 5803 1713 |
| Description | Phone |
|---|---|
| From Panama | +507 833 9569 |
| From Venezuela | +58 212 335 7546 / +58 212 720 1730 / +58 212 720 5127 / +58 212 720 1732 / +58 212 720 1734 |
| From Peru | +5117008749 / +5117008751 |
| From Brazil | +55 11 3197 6670 / +55 21 2018 1218 |
| From Uruguay | +000 405 4015 |
| From Paraguay | +595 217 289 712 |
| From Spain | +34 91 761 0904 |
| From Thailand | +66 2 105 5704 |
| From United Kingdom | +44 330 027 2182 |
2.- The medical coordinator will take the information of the insured who will receive the medical consultation. VUMI® will schedule the consultation with a provider.
3.- In about 15 minutes to 1 hour, a doctor will contact the insured directly.